I would say that everything worked perfectly out of the box…no problem registering gps and downloading latest map from Garmin. It appeared to be a brand new unit, at a refurbished price. One problem that came up after several weeks was the bluetooth connection to my Razr V3 phone failed….emailed customer support about the problem…got a responce back shortly and it was a VERY well written reply explaining what I need to do to fix problem and it worked as stated. I didn’t think at first that the bluetooth would be something I would use. But after playing with it and finding that the speaker was clear and loud enough to hear, I found it better than the speaker on Razr. Great customer service at least for this problem. Just had to do an update after deleting the problem folder to repair the bluetooth problem.
the 265T will fit in your pants pockets very well if your planning on using the pedestrian mode.

I ordered a refurbished model and cannot tell it from a new one. I debated getting the wide version but went with the cost savings of the 3.5 inch refurbished model. I have found it very intuitive to figure out; love the touch screen; I ordered a carrying case and AC charger which are great as well. I got one map update for free within 60 days so I have an alarm set in my phone to remind me a week before. Shipped on time and arrived as expected.